In this section, you’ll find a number of resources to assist you in serving our Aetna Better Health of West Virginia members. Remember, you can always find more information in our provider manuals.

Quick Reference Guide
Who to contact when you need to reach us.

Clinical Practice Guidelines

Preventive Services Guidelines

Sample ID Cards (Mountain Health -- Health Bridge)
Sample of Aetna Better Health Medicaid ID Cards (West Virginia Health Bridge and Mountain Health Trust)

Medical Records Documentation Standards
Consistent, current and complete documentation in medical records is essential in quality patient care.