Contact Us

Call Member Services/Provider Services at 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week (and during all holidays). The call is free.

Write to us at

Aetna Better Health of Ohio
7400 W. Campus Road
New Albany, OH 43054

Our office is closed New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day.