For Providers

Click the link for information on COVID-19

Welcome, providers!

We see you as our ally in providing high-quality health care services to our members in the Aetna Better Health of Ohio, a MyCare Ohio plan. We are a Medicare-Medicaid plan for dual-eligible members. As you strive to deliver the best care possible and to better understand Aetna Better Health, we hope you’ll take advantage of all the resources we have to offer.

We provide our members with access to important health care services and programs. We designed this to be convenient for our members and providers.

Members must live in one of these counties:

Northwest Region Counties (Metro Toledo area): Fulton, Lucas, Ottawa or Wood
Southwest Region Counties (Metro Cincinnati area): Butler, Clermont, Clinton, Hamilton or Warren
Central Region Counties (Metro Columbus area): Delaware, Franklin, Madison, Pickaway or Union

Because Aetna Better Health of Ohio manages both Medicare and Medicaid coverage, our members only have to work with us. We take care of it all, including dental, vision and mental health benefits, and more. It also simplifies your office processes.

Plus, we work to make it easy for you to care for our members and guide them down the path to better health.


Useful Links and Resources

Update Your Practice Information 


Update your office hours.


Short Provider Survey & Cultural Competency Attestation


Click here to take a short survey and help us keep our directory up to date.


Electronic Visit Verification (EVV)


Click here to learn more about EVV or register for a live webinar.

First-Tier, Downstream and Related Entities (FDR) Links

List of Ohio's FDR entities

Learn how to complete FDR Training.



Home and Community-Based Services (Waiver) 


Click here for an overview of Aetna Better Health of Ohio's Home and Community-Based Services Waiver Program.



Optimization of Pregnancy Outcomes 

  • Access FAQ's to help keep women of reproductive age healthy.
  • Obtain additional information about the Progesterone Project here.
  • Providers are recommended to complete the Web-Based Pregnancy Risk Assessment Form to connect pregnant women to needed services.