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Join our
network

At Aetna Better Health® of Florida, we invest in our providers. This is part of our commitment to providing quality physical and behavioral health care services to our members. Ready to start? Just complete your provider nomination form and email it to us.

 

Provider nomination form (PDF)

 

Questions?

You can learn more about our network. Just contact us. We’re here for you Monday through Friday, 7:30 AM to 7:30 PM.

Why our network?

Why our network?

Whether you’re a physical or behavioral health care provider, we’ll work with you to understand your business and meet your needs.

 

When you take part in our provider network, you benefit from:

 

  • Competitive compensation
  • Ongoing support and learning opportunities 
  • Timely and efficient claims processing
  • Advanced technology to help enhance patient care
  • Dedicated support from us

Get all the answers you need from our communication materials, including the provider manual, newsletters and bulletins, emails, website notices, training kits and more.

 

We also help you:

 

  • Track member information and updates
  • Find forms
  • Review claims or remittance advice
  • Update changes to your practice

Your Provider Relations team

Your Provider Relations team

After you join our network, we’ll assign you a network relations consultant. They’ll be your primary point of contact with us, sharing important information with you. They’ll also help you with any admin or operational concerns, like tracking member information and updates, finding forms and reviewing claims or remittance advice.

 

Your network relations consultant will:

 

  • Share our administrative policies and procedures 

  • Communicate changes and updates that help you in the efficient administration of our plans 

  • Advocate on your behalf to resolve issues 

  • Manage changes to your demographic information 

 

Our network relations consultants are based in the communities they serve, fostering personal relationships and a high level of responsiveness. They engage with providers in a variety of ways to provide proactive, prompt and collaborative communication.

 

You can also find answers in your provider materials, like your provider manual, notices and newsletters, training, emails and more.

Specialty services

We use these network vendors for specialty services, areas and products. You can contact them if you’d like to join our network.

Specialty

Provider

Service area

  Contact information

Behavioral health

Behavioral Services Network (BSN)

Statewide

Chiropractic 

Doctor's Professional Services Consultants 

Statewide

Dermatology

Dermatology Network Solutions

Statewide

Ophthalmology & optometry

iCare Health Solutions

Statewide

Orthopedic

Orthopedix Network Solutions

Miami-Dade

Podiatry

Podicare

Statewide (FHK limited to regions 9 & 11 only)

Physical, occupational and speech therapy

Health Network One/ATA

Statewide

Specialty

Behavioral health

Provider

Behavioral Services Network (BSN)

Service area

Statewide

  Contact information

Specialty

Chiropractic 

Provider

Doctor's Professional Services Consultants 

Service area

Statewide

  Contact information

Specialty

Dermatology

Provider

Dermatology Network Solutions

Service area

Statewide

  Contact information

Specialty

Ophthalmology & optometry

Provider

iCare Health Solutions

Service area

Statewide

  Contact information

Specialty

Orthopedic

Provider

Orthopedix Network Solutions

Service area

Miami-Dade

  Contact information

Specialty

Podiatry

Provider

Podicare

Service area

Statewide (FHK limited to regions 9 & 11 only)

  Contact information

Specialty

Physical, occupational and speech therapy

Provider

Health Network One/ATA

Service area

Statewide

  Contact information

Application and credentials

 

Credentialing criteria 

 

Our network includes many hospitals, physicians, surgery centers and ancillary providers throughout the United States. To join our network, providers must meet qualifications such as:

 

  • Coverage 24 hours a day, 7 days a week

  • A current, valid state license to practice medicine

  • Staff privileges at a participating hospital

  • An active Drug Enforcement Agency (DEA) certificate (if applicable)

  • Verification of medical school completion, residency training and fellowship

  • Verification of board certification (in specialty being practiced)

  • Current professional liability insurance that meets state minimum requirements

  • Acceptable professional claims liability history, including the National Practitioners Data Bank (NPDB)

 

 

About your application 

 

The Health Care Credentials and Data Collection Act requires us to use uniform forms to collect your credentials data. We now accept provider credentialing applications through the Council for Affordable Quality Healthcare (CAQH) Universal Provider Datasource. This system is a national provider credentialing application database that streamlines the application process by reducing administrative costs and the need to submit multiple applications for different health plans.

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