Enroll
Eligibility and enrollment
You can sign up for Aetna Better Health by contacting the Illinois Client Enrollment Broker. There are two ways you can enroll:
- Call Illinois Client Enrollment Services at 1-877-912-8880 (TTY: 1-866-565-8576)
- Go online to the Illinois Department of Healthcare and Family Services and complete application
Long Term Services and Support
Aetna Better Health does not determine your eligibility in to the Waiver or Nursing Home programs. Eligibility is determined by either the Division of Rehabilitative Services or the Department on Aging.
For members 19- 59 years of age, visit the Illinois Department of Human Services, Home Service Programs website to learn if you might be eligible for services and how to apply.
For members 60 years of age and older, visit the Illinois Department of Aging, Community Care Programs to learn if you might be eligible for services and how to apply.