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COVID-19-- avoid scams
Aetna is working to protect you from COVID-19 scams. Do not respond if you get a call, text or email about “free” coronavirus testing. Do not give out your Aetna member ID number or other personal information. Please report any scams by calling 1-800-447-8477 or online at https://tips.oig.hhs.gov/. You can also call Aetna Member Services by calling the phone number on the back of your ID card.
Welcome to Aetna Better Health Premier Plan MMAI
Aetna Better Health® Premier Plan MMAI is a Medicare-Medicaid health plan for people who are dual-eligible. Those who are dual-eligible qualify for both Medicare and Medicaid. Our members must live in one of these counties: Cook, DuPage, Kane, Kankakee and Will.
*Effective 7/1/2021, our service area will expand to include these counties in Illinois:
Region 1 Northwestern counties – Boone, Bureau, Carroll, DeKalb, Fulton, Henderson, Henry, Jo Daviess, Knox, LaSalle, Lee, Marshall, Mercer, Ogle, Peoria, Putnam, Rock Island, Stark, Stephenson, Tazewell, Warren, Whiteside, Winnebago, Woodford
Region 2 Central counties – Adams, Brown, Calhoun, Cass, Champaign, Christian, Clark, Coles, Cumberland, DeWitt, Douglas, Edgar, Ford, Greene, Hancock, Iroquois, Jersey, Livingston, Logan, Macon, Macoupin, Mason, McDonough, McLean, Menard, Montgomery, Morgan, Moultrie, Piatt, Pike, Sangamon, Schuyler, Scott, Shelby, Vermilion
Region 3 Southern counties – Alexander, Bond, Clay, Clinton, Crawford, Edwards, Effingham, Fayette, Franklin, Gallatin, Hamilton, Hardin, Jackson, Jasper, Jefferson, Johnson, Lawrence, Madison, Marion, Massac, Monroe, Perry, Pope, Pulaski, Randolph, Richland, Saline, St. Clair, Union, Wabash, Washington, Wayne, White, Williamson
Region 4 Cook County
Region 5 Collar counties – DuPage, Grundy, Kane, Kankakee, Kendall, Lake, McHenry, Will
Health care can be confusing
That's why our Member Services Department is open to answer your questions 24 hours a day, 7 days a week. Call us with questions about your benefits or for help choosing a provider. We can also help solve problems getting health care services. Our Member Services phone number is 1-866-600-2139 (TTY: 711).
Join a committee and be a voice in your community
We’re always looking for members to help us improve. Let your voice be heard by joining our Member Advisory Committee. To join you must be willing to attend meetings in person or by phone 4-6 times a year. If you attend the meetings in person, and you need transportation, it can be arranged for you.
Download our application and mail to:Aetna Better Health Premier Plan MMAIATTN: Member Services
3200 Highland Ave., MC F661Downers Grove, IL 60515
Get your FLU shot today
All adults need the FLU shot every year. The FLU shot is the best way to guard you and your family from the FLU. For most, the FLU can be a mild illness, but some adults are at high risk for severe illness, hospitalization or even death.
For more information, or to see if you are at high risk click:
Here if you are 65 years of age and older
Here if you are under 65 years of age