Communication methods/language assistance

We can give you information in another format or language. This includes enrollment materials. We have audio CD-ROM, large print or Braille. Our member materials are also available in Spanish. We offer language interpretation services, including sign language, as well as CART reporting for the hearing impaired at no cost to you. Call Member Services at 1-866-212-2851 (ICP and Family Health Plan- FHP members) or 1‑866‑600-2139 (Aetna Better Health Premier Plan members) for more information.