Nurse line

Help is a phone call away

Not sure if you should go to the emergency department or urgent care?  The Aetna Better Health Premier Plan Nurse Line can help. For answers to your questions, call Member Services 1-866-212-2851 (ICP and Family Health Plan- FHP members) 1‑866‑600-2139 (Aetna Better Health Premier Plan members) or 1-855-849-3201 (Managed Long Term Support and Services MLTSS).