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Accessing benefits during a disaster or emergency

A page for members and providers to learn more information on how to access benefits during a disaster or emergency

Aetna Medicare FIDE (HMO D-SNP) Member Benefits | Aetna DSNP Illinois

Learn more about ordering lab work, scheduling a surgery or prescribing medication to an Aetna Medicare FIDE (HMO D-SNP) member in Illinois.

Provider Secure Web Portal | Aetna DSNP Illinois

The Secure Web Portal is an online tool that lets us communicate healthcare information directly with providers. You need to register for the provider portal before you can start using its many features.

Provider Newsletters | Aetna DSNP Illinois

Providers can stay up to date on Aetna Medicare FIDE (HMO D-SNP) information with our provider newsletters.

Providers Premier Plan Part C grievances | Aetna Better Health of Illinois

Learn more about how to file a grievance as well as the appeals process for Aetna Better Health of Illinos members.

Providers Premier Plan Part D grievances | Aetna Better Health of Illinois

Learn more about the appeals process as well as grievances filed by Aetna Better Health of Illinois members.

Premier Plan member benefits | Aetna Better Health of Illinois

Description of premier plan duals benefits

Cell Phones |

A page for members to learn more about no cost cell phones.

Premier Plan member representative | Aetna Better Health of Illinois

For help with a grievance, coverage decision or appeal, you can ask someone to act on your behalf by naming another person to act for you as your representative.

Premier Plan member prior authorization | Aetna Better Health of Illinois

Information about how to submit a prior authorization request to see a specialist and how that process works.

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