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What is HEDIS®?

HEDIS stands for Healthcare Effectiveness Data and Information Set. We use HEDIS scores to measure our performance, determine quality initiatives and provide educational programs for you and for our members. You can use HEDIS scores to monitor your patients’ health, identify developing issues and prevent further complications.

What is HEDIS used for?

The National Committee for Quality Assurance (NCQA) coordinates HEDIS testing and scorekeeping. The Centers for Medicare & Medicaid Services uses HEDIS scores to monitor a health plan’s performance. HEDIS scores are used by more than 90% of American health plans to compare how well the plan performs in areas like:
 

  • Quality of care 
  • Access to care
  • Member satisfaction with the plan and providers

HEDIS education materials

Here are some helpful links to get started with:

 

Provider training videos

 

Other training webinars and videos

 

HEDIS reference tool (PDF)

 

HEDIS tips for primary care physicians (PDF)

 

HEDIS tips for pediatricians (PDF)

 

HEDIS training webinar series (PDF)

 

HEDIS 101 & CAHPS survey training

 

HEDIS measures

 

Adherence to antipsychotic medications for individuals with schizophrenia (SAA) (PDF)

 

The percentage of members 18 years of age and older with schizophrenia or schizoaffective disorder who were dispensed and remained on an antipsychotic medication for at least 80% of their treatment period. 

 

Appropriate treatment for upper respiratory infection (URI) (PDF)

 

The percentage of members 3 months of age and older who were given a diagnosis of upper respiratory infection (URI) and were not dispensed an antibiotic prescription. Members can either be seen in an outpatient setting, telephone, online assessment, observation or emergency department (ED) visit that doesn’t result in an inpatient stay with only a diagnosis of URI. 

 

Appropriate testing for pharyngitis (CWP) (PDF)

 

The percentage of 3 years of age and older who were diagnosed with pharyngitis, dispensed an antibiotic and received a group A streptococcus strep test for the episode. A higher rate represents better performance, i.e., appropriate testing.


Members can either be seen in an outpatient setting, telephone, online assessment, observation or ED visit. Observation or ED visits that result in inpatient stays are not included in the measure. 

 

Diabetes screening for people with schizophrenia or bipolar disorder who are using antipsychotic medications (SSD) (PDF)

 

The percentage of members 18 to 64 years of age with schizophrenia, schizoaffective disorder or bipolar disorder, who were dispensed an antipsychotic medication and had a diabetes screening test.

 

 

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

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