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Join our network

At Aetna Better Health® of New Jersey, we invest in our providers.  Here, you can find all the tools, resources and info you’ll need to take care of our members. And together, we’re making a difference in the way people get health care. Check out our provider quick reference guide to learn more.

Quick reference guide (PDF)

Ready to start?

Just email Provider Services or call 1-855-232-3596 (TTY: 711).

Why our network?

Why our network?

We’ll work with you to understand your business and meet your needs — no matter what services you offer or where you offer them. When you take part in our strong provider network, you benefit from:

 

  • Competitive compensation 

  • Ongoing support and learning opportunities  

  • Timely and efficient claims processing  

  • Advanced technology to help enhance patient care 

How we support you

How we support you

Our Provider Services Department supports multiple functions in network development and contracting. We evaluate the provider network and ensure compliance with network capacity standards. You’ll also get all the answers you need from our  communication materials, including the Provider Manual, newsletters and bulletins, emails, website notices, training kits and more.

 

Other daily actions we take to help you include:

 

  • Keeping track of member info and updates
  • Locating forms
  • Finding a participating provider or specialist
  • Notifying the plan of changes to your practice
  • Reviewing claims or remittance advice

Your Provider Services team

Your Provider Services team

After you join our network, we’ll assign your facility a Provider Services representative . They’ll be your primary point of contact with our plan, sharing important info with you. They’ll also help you with any administrative or operational concerns.

  

Your Provider Services team manages the network. And they’ll work to: 

 

  • Share our administrative policies and procedures
  • Communicate changes and updates that help you in the efficient administration of our plans
  • Advocate on your behalf to resolve issues
  • Manage changes to your demographic info 

Provider Services contact list (PDF)