Transportation

If you have a medical emergency, dial 911.

Use of emergency transportation must be for emergencies only.

Non-emergency transportation

If you need a ride to your health care appointments or to the pharmacy to pick up your prescription on the way home from an appointment, call Member Services 1-866-212-2851 (ICP and Family Health Plan- FHP members) or 1‑866‑600-2139 (Aetna Better Health Premier Plan members).

You can call to schedule a ride Monday - Saturday from 8 a.m. - 6 p.m. Central time. Please set up a ride at least three days before your appointment.

Mileage reimbursement is available if you use your own car or get a ride from someone. You have seven days after your appointment to ask for mileage reimbursement. Call Member Services at 1‑866‑600-2139 and they will help you do this.