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Here are some local resources to help you stay as healthy as possible. And remember, we all have different health care needs — big and small. So if you need support for things like substance use or mental health issues, you're not alone. Reach out today.



Get help in a crisis


If you're having a crisis, call us right away at 1-855-221-5656 (TTY: 711). We'll connect you to resources for help.


If you’re thinking of hurting yourself or someone else, get help right away. Call the new national Suicide Prevention Lifeline at 988 or go to the nearest hospital. 


No matter what time of day, you’re not alone. There are resources in place to help you in a crisis.

Need a quick answer to a health question? The 24-Hour Nurse Line is here for you. If you can’t wait until you can see your doctor, call 1-855-221-5656 (TTY: 711) and choose the Nurse Line option. 

If you don’t have a ride to an appointment, we’ll help you get one. Rides to and from medical services we cover, like doctor visits, dental care and behavioral health care are free. We also cover some non-medical rides, like rides to job interviews or food banks. You can call Access2Care at 1-866-252-5634 to schedule your ride. Be sure to schedule it at least three business days in advance.


Learn more about rides

Need language help? Just call 1-855-221-5656 (TTY: 711). You can get:


  • Interpreter services at no cost during any service or complaint process, including American Sign Language and real-time oral interpretation

  • Interpreter services for your medical visit (be sure to call 48 hours before your visit)

  • Info in another format, like audio, large print and braille

  • Materials in other languages if your primary language isn’t English

Your community resources

Caring and helpful resources are just around the corner. These include groups that provide education, training and support for you. Here’s a list that you and your family can use.

Use this search tool to get help finding free or reduced-cost resources, including:


  • Food and supplies

  • Housing

  • Health and wellness services

  • Legal services

Find resources


You can also call  211 to find similar support.

We know you have lots of questions about COVID-19. We’re here to support you with answers. Just check these resources to learn more:  


COVID-19 info and updates

Behavioral health includes services for mental health and substance use. Do you or someone you love need help with behavioral health issues? Kansas offers programs that can help. Here are a few resources you’ll want to check out:


Kansas resources



National resources


If you’re afraid for your safety, you can take action. People who experience domestic violence and sexual assault can get legal protection. This also includes help with stalking and restraining orders.


If someone is hurting you, reach out for help by calling: 



For your safety: If you visit websites for help with domestic violence, be sure to erase your browser history. Check the National Center on Domestic and Sexual Violence website to learn more.

Whether you smoke or use other forms of nicotine, we can help you quit. It’s not easy, but with the right plan and support, you can reach your goal.


Just check out these resources to help you get started:


Looking for senior care can be challenging, and you may not know where to start. Learn about your options, info on costs and how the process works.


You can also find help and support through these resources: 



We work with our local partners to ensure you get the support you need. 


Here’s a list of Kansas resources you might find useful:



  • The American Diabetes Association works to prevent and cure diabetes. See how they help improve the lives of people affected by diabetes.
  • The American Heart Association offers info about heart disease prevention, including ways to be heart healthy.
  • The Arthritis Foundation offers info and tools to help people live a better life with arthritis.
  • The Centers for Disease Control and Prevention (CDC) has seasonal updates on the flu, including info on prevention and vaccines.

Members with special health care needs have medical conditions that will last at least one year. If you or your child has special health care needs, you can get support. 


Just check out these resources to learn more:


Learn more about early childhood education. You can also find a Head Start near you.

WIC is a national nutrition program for pregnant or breastfeeding women and families with children younger than 5. The Kansas WIC program provides these services at no cost:  


  • Help with breastfeeding questions  

  • Referrals to agencies  

  • Healthy food, like fruit and vegetables   

  • Healthy eating tips   


You can call WIC to see if you and your child can use the service: 1-785-296-1320. Or visit the WIC website for more info. 

United Way focuses on creating community-based and community-led solutions for a good quality of life. Find a United Way near you.

Kansas can have flash floods, tornadoes and other severe weather. Learn how to make a plan for your family and loved ones.


Learn more about preparing for a disaster

Cultural competency is a process that promotes the ability to effectively and respectfully bridge differences between one’s own culture and the culture of others. It includes the development of practices, skills, and behaviors to ensure that all members receive high-quality, effective services that are respectful and responsive to the needs of diverse populations served.


Members are to receive covered services without concern about race, ethnicity, national origin, religion, gender, age, mental, or physical disability, sexual orientation, genetic information or medical history, ability to pay or ability to speak English. Aetna Better Health expects providers to treat all members with dignity and respect as required by federal law including honoring member’s beliefs, be sensitive to cultural diversity, and foster respect for member’s cultural backgrounds.  Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, and national origin in programs, and activities receiving federal financial assistance, such as Medicaid.


Cultural Competency policy (PDF)

Alcoholics Anonymous is a trademark of Alcoholics Anonymous Worldwide Services, Inc.

Boys Town National Hotline is a trademark of Boys Town.


Just call 1-855-221-5656 (TTY: 711).  We’re here for you 24 hours a day, 7 days a week.

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