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Join our network

At Aetna Better Health® of Texas, we invest in our providers. This is part of our commitment to providing quality medical and behavioral health care services to our members. 

Why our network?

Why our network?

Whether you’re a physical or behavioral health care provider, we’ll work with you to understand your business and meet your needs.


When you take part in our strong provider network, you benefit from:


  • Competitive compensation
  • Ongoing support and learning opportunities 
  • Timely and efficient claims processing
  • Advanced technology to help enhance patient care
  • Dedicated support from us

Your Provider Relations team

Your Provider Relations team

After you join our network, we’ll assign you a network consultant. They’ll be your primary point of contact with us, sharing important info with you. They’ll also help you with any admin or operational concerns, like tracking member info and updates, finding forms and reviewing claims or remittance advice.


Your network consultant will:


  • Share our administrative policies and procedures
  • Communicate changes and updates that help you in the efficient administration of our plans
  • Advocate on your behalf to resolve issues
  • Manage changes to your demographic info

Our network consultants are based in the communities they serve, fostering personal relationships and a high level of responsiveness. They engage with providers in a variety of ways to provide proactive, prompt and collaborative communication.


You can also find answers in your provider materials, like your provider manual (PDF), notices and newsletters, training, emails and more.


You can also email your your network consultant.

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