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Getting started

Here are some helpful provider links if you’re new to our network.

Coming soon

Keep your info up to date

Keep your info up to date

To Providers: Please update your enrollment and demographic information with TMHP (Texas Medicaid Healthcare Partnership). TMHP is HHSC’s provider enrollment administrator and serves as the authoritative source for HHSC providers’ enrollment and demographic information. 

 

Once you update your enrollment and demographic information with TMHP, your data will be reconciled with the demographic information on file with the MCOs. To make updates to your current enrollment (e.g., new practice locations or change of ownership updates), please access the web page titled “Provider Enrollment on the Portal - A Step-by-Step Guide”.

 

For instructions on how to make other demographic updates to your current enrollment, please access the document titled “Provider Information Management MANUAL CHAPTER PAGE HHSC Uniform Managed Care Manual 3.32 18 of 22 CHAPTER TITLE EFFECTIVE DATE MEDICAID MANAGED CARE / CHIP MCO WEBSITE REQUIRED CRITICAL ELEMENTS May 19, 2021 Version 2.7 System (PIMS) User Guide" (PDF). Otherwise, you can contact TMHP directly at 1-800-925-9126 for assistance.

Keep your information current with Aetna

Keeping your details up to date in our directories helps members find the right info about you and your practice. This also helps ensure that you receive timely payment, communications, reminders and more.

 

Learn more about keeping your information up to date

About us

About us

Aetna Better Health® of Texas is part of Aetna® and the CVS Health® family, one of our country’s leading health care organizations. We’ve been serving people who use Medicaid benefits for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues.  

 

Our national experience helps us do a lot of great work in your community, where you live, work and play. And we’re proud to be your neighbor, working alongside you to make Texas a great state. Members can get the care they need to be as healthy as possible. And they can do it all close to home.  

 

Visit the Aetna Better Health website to learn more.

Let us know what you think

 

Consider joining our Provider Advisory Group (PAG). You can provide valuable feedback on what’s working and what needs improvement.

 

Go to the PAG page

Need help or have questions? We’re here for you

Get connected

Find contact info for provider services. Or learn about member helplines, like the 24-Hour Nurse Line and more.

 

Contact us

Find more info

You can reach out to your Provider Relations network consultant.

 

Find your network consultant (PDF) 

Other resources

System outages and downtime

 

Maintenance activities occur during non-working hours and any downtimes are less than a minute. In the unlikely case of a company-wide outage, you’ll get a notification.