Provider Manual


Whether you are looking for information about covered services, specific treatment protocols or how claims are handled, your Aetna Better Health of Texas provider manual is a comprehensive resource.


ICD-10/Claim Denials

Please be advised that we are seeing claim denials for certain new codes specific to ICD10. We have identified the cause and are working to correct it. Once the correction has been made all impacted claims will be reprocessed. No further action is required at this time on your part.  We apologize for the delay and inconvenience.