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Join our network

Do you want to join the Aetna Better Health® of Kentucky network? You can get started by filling out a provider nomination form. Then you can email the form to Kentucky provider updates.

Have a question?

You can email Provider Relations. Or call 
1-855-454-5584 (TTY: 711).

Why our network?

Why our network?

We’ll work with you to understand your business and meet your needs — no matter what services you offer or where you offer them. When you take part in our strong provider network, you benefit from: 


  • Competitive compensation 

  • Ongoing support and learning opportunities  

  • Timely and efficient claims processing

  • Advanced technology to help enhance patient care

Your Provider Relations team

Your Provider Relations team

After you join our network, we’ll assign your facility a Network Relations Representative. They’ll be your primary point of contact with our plan, sharing important information with you. They’ll also help you with any administrative or operational concerns.


Your Provider Relations team manages the network. And they’ll work to: 


  • Share our administrative policies and procedures   

  • Communicate changes and updates that help you in the efficient administration of our plans

  • Advocate on your behalf to resolve issues  

  • Manage changes to your demographic information