We believe in delivering the best care through a collaborative approach. We start by recognizing that our providers’ knowledge and expertise is essential for improving the effectiveness and efficiency of our programs and services.

We also believe that our members should have the opportunity to be leaders in their care. For those who want it, we use a model of care management that empowers our members to decide what their health goals are, and then we work with them, their providers and caregivers to achieve their goals. This benefit comes at little or no cost to our members, and it pays off in increased quality of care and quality of life.