Using your benefits and services is easy. We're here to help you understand how to make the most of your plan. Here are some pages that will help you understand and keep your benefits:
Get quality care and services close to home. We have a strong network of providers and pharmacies to choose from. And there are many ways to search for one.
Call 911 right away if you have a serious illness or injury. You can also use these resources when you need medical help:
Log in to your Member Portal. Don't have access yet? You can use your member ID to create an account. Then, you can do so much more with your health plan.
Look for the “Contact us” link in the middle of the page. You’ll have access to:
You can send us a secure message with questions.
You can order a new member ID card if you lose your old one.
You can change your provider or specialist from anywhere.
You can update your account information anytime.
Find request forms, like the pharmacy exception request form.
You can ask for information about any health condition.
Enjoy all the benefits of the Member Portal on the go. You can check out health resources, send us questions and more. Just download the app from the App Store® or the Google Play™ store.
For language services, call the number on your member ID card. Then, ask for an operator.
For our non-discrimination notice and other language help:
Apple® and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android™ and Google Play are trademarks of Google LLC.
Aetna Assure Premier Plus (HMO D-SNP) is not responsible or liable for content, accuracy or privacy practices of linked sites or for products or services described on these sites. If you did not intend to leave our site, click or tap the "x" in the upper right-hand corner.
This link will take you to the main Aetna® Medicaid website (AetnaBetterHealth.com). Aetna Assure Premier Plus (HMO D-SNP) is not responsible or liable for this specific content.
This link will take you to the Aetna Assure Premier Plus (HMO D-SNP) provider website. It contains information for health care professionals. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.