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Other contact information
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You can reach us at our address:
Aetna Assure Premier Plus (HMO D-SNP)
7400 West Campus Rd.
New Albany, OH 43054
Fax
You can fax us at our toll-free number:
1-855-259-2087
24-Hour Nurse Line
You can reach us at:
1-844-362-0934 (TTY: 711)
24 hours a day, 7 days a week
For language services, please call the number on your member ID card and request an operator.
For our non-discrimination notice and other language assistance:
Contact Member Services
Just call 1-844-362-0934 (TTY: 711). We’re here 8 AM to 8 PM, 7 days a week.