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If you have feedback, a question or would like to share your story with us, tell us about it by filling out the form below.

 

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Other contact information

Mail

You can reach us at our address:

Aetna Assure Premier Plus (HMO D-SNP)
7400 West Campus Rd.
New Albany, OH 43054

Fax

You can fax us at our toll-free number:

1-855-259-2087

24-Hour Nurse Line

You can reach us at:
1-844-362-0934 (TTY: 711)
24 hours a day, 7 days a week

 

 

For language services, please call the number on your member ID card and request an operator.

 

For our non-discrimination notice and other language assistance:

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Contact Member Services

Just call 1-844-362-0934 (TTY: 711). We’re here 8 AM to 8 PM, 7 days a week.