Let’s build a healthier community together

We share a common goal: to improve the lives of the people we serve.

We're committed to supporting you with the tools and information you need be our partner in caring for our members.

In this section, you’ll find important details about our clinical programs and guidelines as well as resources to assist you with coding, billing practices, formularies and improving patient care quality.

-  See the provider news and updates section for the lastest notifications.
-  Get member information and claims through the Provider web portal.

You can also read more about our member rights and responsibilities for CHIP and STAR, in the Member section of our website.

Provider Relations Contact Information:

Email: TXProviderEnrollment@aetna.com

Medicaid STAR:
Bexar: 1-800-248-7767
Tarrant: 1-800-306-8612

CHIP:
Bexar: 1-866-818-0959
Tarrant: 1-800-245-5380

Medicaid STAR Kids:
Tarrant: 1-844-787-5437

We value your feedback.

If you are interested in joining our quarterly Provider Advisory Committee meetings, please complete the form below. We look forward to hearing from you.

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Provider Advisory Workgroup