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If you have feedback, a question or would like to share your story with us, tell us about it by filling out the form below.

There are several ways you connect with us. To request a printed copy of any information on our website or in print (including member materials, such as the member newsletter or handbook), please call Member Services. We can mail it to you. It's free.

HMO D-SNP Member Services 1-855-463-0933 (TTY: 711)
8 a.m. to 8 p.m., 7 days a week

Our mailing address:

Attn Member Services Aetna Better Health® of Virginia (HMO D-SNP)
7400 Campus Rd
New Albany, OH 43054-9926

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