Contact us

We love to hear from our members

If you have feedback, a question or would like to share your story with us, tell us about it by filling out the form below.

To request a printed copy of any information on our website or in print (including member materials, such as the member newsletter or handbook), please call Member Services. We can mail it to you. It's free.

There are several ways you connect with us.

Member Services 1-855-463-0933 (TTY: 711)
8 AM to 8 PM, seven days a week

Our mailing address:

Aetna Duals COE Member Correspondence
PO Box 982980
El Paso, TX 79998-2980


* Required Fields

Contact Us