For providers

Aetna Better Health of Kentucky takes great pride in our network of physicians and related professionals.  We want to assist those who serve our members with the highest level of quality care and service. We are committed to making sure our providers receive the best possible information, and the latest technology and tools available. This helps ensure their success in providing for our members.

At Aetna Better Health of Kentucky, we focus on operational excellence. We strive to eliminate redundancy and streamline processes for the benefit and value of all our partners.  Below are some of the reasons why providers have chosen to partner with us in managed health care:

  • ›Easy and simplified processes
  • ›Operational excellence
  • ›Financial discipline
  • ›An environment that stresses choice

Have you heard from us lately?

We often send updates to providers via a Friday fax blast. Click the link below for a pdf of our most current fax blasts!

Fax Blast 03.24.17 Claim Reconsideration Process Discontinued

We had some exciting news to share, so we also distributed the fax blast below, on February 14, 2017:

Fax Blast 02 14 17 Cotiviti Medical Claim Review Notice Letter

These are only our most current fax blasts. You can find our fax blast archives, for 2016 and 2017 on this website, under Provider News.


To find the name and contact information for your Provider Relations Representative, simply click the link below!

Who Is My Provider Relations Representative?



2016 Provider Forums for Aetna Better Health of Kentucky 

Thanks to all of you for attending our forums. We appreciate your feedback and want you to know we are working to make improvements!

2016 Provider Forum Presentation