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Join our network

At Aetna Better Health® of Louisiana, we invest in our providers. Here, you can find all the tools, resources and info you’ll need to take care of our members. And together, we’re making a difference in the way people get health care. Check out our provider quick reference guide to learn more.

Quick reference guide (PDF)

Ready to start?

Just complete the Prospective provider form (PDF) and email it to Provider Relations. Or call  1-855-242-0802 (TTY: 711).

Why our network?

Why our network?

Whether you’re a physical or behavioral health care provider  , we’ll work with you to understand your business and meet your needs.

 

When you take part in our strong provider network, you benefit from: 

 

  • Competitive compensation 

  • Ongoing support and learning opportunities  

  • Timely and efficient claims processing  

  • Advanced technology to help enhance patient care 

How we support you

How we support you

Get all the answers you need from our communication materials, including the provider manual, newsletters and bulletins, emails, website notices, training kits and more.

 

We also help you:

 

  • Track member info and updates
  • Find forms
  • Review claims or remittance advice

Your Provider Relations team

Your Provider Relations team

After you join our network, we’ll assign your facility a Network Relations manager. They’ll be your primary point of contact with us, sharing important info with you. They’ll also help you with any administrative or operational concerns.

 

Your Provider Relations team manages the network. And they’ll work to:

 

  • Share our administrative policies and procedures
  •  Communicate changes and updates that help you in the efficient administration of our plans
  • Advocate on your behalf to resolve issues
  • Manage changes to your demographic info 

 

Network relations managers contact list (PDF)