Skip to main content

Preparing for emergencies

We’re here to support members and providers during disasters and public health emergencies. Check this page to stay up to date on the latest news and info for your practice and your community.

Louisiana emergency preparedness guide (PDF)

Have a question?

Just call Provider Relations at 1-855-242-0802 (TTY: 711).  We’re here for you 24 hours a day, 7 days a week.

COVID-19 news and updates

COVID-19 news and updates

As the situation with the COVID-19 pandemic evolves, we want to ensure our members get the care they need, when they need it. And that providers have the info and resources to support their patients’ health and well-being.


To find the latest COVID-19 provider info, you can visit the Centers for Disease Control and Prevention (CDC) website.


Members can find more resources, info and FAQs on our member COVID-19 page

Here, you’ll find info on how you can help your patients get their prescription medications in the event of an emergency. 

As a health care provider, you’ll want to be ready at the time of any emergency. Unexpected situations can affect any practice or facility. That’s why it’s important to implement an emergency plan and keep it up to date. This can prepare you if an emergency interrupts service and operations at your practice or facility.


Learn more about emergency preparedness:


Disaster preparedness for your medical practice


Emergency preparedness strategies for physicians

If you are a behavioral health care provider, you can get tips and resources for helping members cope during and after an emergency. The Substance Abuse and Mental Health Services Administration (SAMHSA) offers behavioral health info, tools and resources for mental health and substance-use issues during emergencies. 


Learn more about emergency-specific behavioral health resources

The Assistant Secretary for Preparedness and Response (ASPR) TRACIE Information Exchange allows you to connect with other health care peers about pending and current health emergencies. You can join discussions, start topics and share plans, materials and other info all on one secure platform.


Learn more about the ASPR TRACIE Information Exchange

A little preparation now can make a big difference later. Visit our member emergency preparedness page to see what steps your patients can take to stay healthy and safe during an emergency. 


You can also check out these resources for more info:


Centers for Disease Control and Prevention (CDC)


Louisiana Department of Health


U.S. Department of Health and Human Services

Also of interest: