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Your $25 monthly benefit
You should have everything you need to help you feel your best. That’s why we’re working with CVS Health® to send you $25 of over-the-counter (OTC) health supplies every month — at no extra cost. Ready to order? Visit OTC Health Solutions®, create an account or sign in and start shopping. You can also order by phone or shop in store using the OTC Health Solutions app.
Shop now
Get the things you need. Every month. In store or delivered to your door.
As a CVS Health company, we’re offering you this $25 OTC benefit as part of your Aetna Better Health® benefits. You can use the money to spend on a variety of health products, like:
Personal care
Oral care, hand sanitizer, lotion, facial tissues, maxi pads and more.
First aid care
First aid kit, bandages, disinfectant, disposable gloves and more.
Baby care
Diaper rash ointment, unscented cleansing wipes and more.
Cold remedies
Cough drops, sore throat spray, digital thermometer and more.
Ways to shop
For complete instructions, see our OTC Item Catalog English (PDF) or our OTC Item Catalog Spanish (PDF).
Online
- Visit the OTC Health Solutions website.
- Sign in with your member ID and password. Or create an account if you’re a first-time visitor (you’ll need an email address to set up your account).
- Browse eligible items and add them to your cart.
- Place your order and we’ll send your items to you at no extra cost.
In store
By phone
- Review the OTC Item Catalog English (PDF) or the OTC Item Catalog Spanish (PDF) and make note of which eligible items you’d like to order.
- Call OTC Health Solutions at 1-888-628-2770 (TTY: 711). You can speak with someone live Monday through Friday, 9 AM to 8 PM.
- Place your order and we’ll send your items to you at no extra cost.
Quick tip
You’ll need to order supplies for each benefit period by 11:59 PM of the last day of the month.
If you don’t use all the money in your benefit, it doesn’t roll over to the next month. So be sure to use up the full amount each month.
You’ve got questions. We’ve got answers.
You can use your OTC benefit as many times as you need, up to $25 per month. And the limit is $25 per household.
No, unused benefit amounts do not roll over to the next month.
No, $25 is the limit amount.
Most orders will arrive in less than 7 business days. It may take longer during peak busy times. If you haven’t received your order within 14 days, call OTC Health Solutions at 1-888-628-2770 (TTY: 711).
Yes, you can cancel your order within 30 minutes of placing it. To cancel an order, just call OTC Health Solutions at 1-888-628-2770 (TTY: 711).
Once you’ve placed your order, you will receive a confirmation number. Always make sure to keep note of your confirmation number.
Check out our OTC Item Catalog (PDF) for more info. You can also call OTC Health Solutions at 1-888-628-2770 (TTY: 711).
Questions?
For more info about this benefit: Call Member Services at 1-844-365-4385 (TTY: 711). We’re here for you Monday through Friday, 8 AM to 5 PM.
For help with your order: Call OTC Health Solutions at 1-888-628-2770 (TTY: 711). You can call Monday through Friday, 9 AM to 8 PM.
Legal notices
Aetna and CVS Pharmacy® are part of the CVS Health® family of companies.
All trademarks and logos are the intellectual property of their respective owners.