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What’s covered?
Aetna Better Health® of Maryland provides Maryland HealthChoice coverage. We offer a wide range of benefits and services to help you reach all your health goals. For complete info, download your member handbook.
Teladoc® telemedicine services
Teladoc connects you with licensed doctors in seconds. Forget the hassle of waiting rooms and traveling to appointments. Teladoc lets you video chat with a doctor 24/7 at no extra cost. They can help you treat common issues like the flu, rashes, acne and more. You can learn more about Teladoc by calling 1-855-835-2362 (TTY: 711).
The Aetna Better Health difference
At Aetna Better Health of Maryland, we have experience you can count on. And we help you live your healthiest life. That's why we offer a variety of specialty services to take care of you.
MyActiveHealth℠
MyActiveHealth is a free tool to help you manage and improve your overall health. You'll get coaching, insights, videos and more to help you reach your health goals.
Remote patient monitoring program
Do you have a chronic health condition such as diabetes, congestive heart failure (CHF) and/or chronic obstructive pulmonary disease (COPD)? If yes, you may benefit from our remote patient monitoring program. Through secure video on your mobile device, this program allows you to meet with a nurse from the comfort of home. You and your nurse will take part in daily sessions to help you learn how to better manage your condition.
Want to learn more? Just call us at 1-866-827-2710 (TTY: 711).
Maternity Matters Pregnancy Program
Our Maternity Matters program can help you or your child stay healthy during pregnancy
Ted E. Bear, M.D.® kids club
We’ll help you pay for an annual Boy Scouts or Girl Scouts membership. Boy Scouts will get a copy of Scout Life magazine. Girl Scouts will get The Girl’s Guide to Girl Scouting. Scouts will also get one Journey book or a basic uniform, 6 months after they join.
Not a scout? That’s OK. We’ll pay for an annual membership at your local YMCA instead (up to $60 per year).
And if your child has asthma, we can help them get a second inhaler to take to school.
Diabetes prevention program
Group support and coaching can help you prevent diabetes. One key step is learning to manage your blood sugar. Eating healthier and staying active help a lot, too. You can also learn more about managing stress. For more information and eligibility criteria, visit CDC.gov/diabetes/prevention.
To see if you can take part, just:
- Email WellnessandPrevention@Aetna.com
- Call Member Services at 1-866-827-2710 (TTY: 711)
Benefits included in your plan
At Aetna Better Health of Maryland, we take care of the whole you. So no matter where you are on your path to better health, we’ve got your back. That means you’re covered if you need to see a specialist, have an emergency or are planning to start a family. We also offer a wide range of preventive care services and vaccinations. You can get started by finding a provider today.
Do you have questions about your health? Skip the crowded waiting rooms. You can talk to a nurse 24 hours a day, 7 days a week, at no extra cost to you. They can help you find local doctors, understand your medicine and much more. Just call Member Services at 1-866-827-2710 (TTY: 711) and say "nurse" to reach a registered nurse.
We make it easy for you to get the medicine you need to feel better. There are no copays or deductibles when you see your medicine on our formulary. A formulary is a list of covered medications. If you don’t see your medicine on our formulary, your doctor will help you find one that is similar. And you can fill your prescription at any pharmacy in our network.
Your mental health is important for your overall health. When you’re not quite feeling like yourself, we’re here for you. You can get a variety of mental health services. And other great benefits that extend to people who need:
Counseling
Substance use disorder services
Inpatient mental health
Mental health drugs
You can use your behavioral health benefits by calling Optum Health at 1-800-888-1965 (TTY: 711). If you have any questions, you can call Member Services at 1-866-827-2710 (TTY: 711).
Don’t lose sight of what matters most. Going to routine eye exams is an easy way to keep your eyes bright and healthy. We’ll get you the care you need through Superior Vision. You’ll be covered for:
An annual vision exam
Frames and lenses if you’re 18 or younger
An annual $200 benefit towards the cost of prescription glasses or contact lenses
You can find a provider below. Or to learn more, you can call Superior Vision, Monday to Friday, from 8 AM to 9 PM, at 1-800-879-6901 (TTY: 711).
Dental care is an important part of your overall health. Dental services are provided by the Maryland Healthy Smiles Dental Program. Visit member.mdhealthysmiles.com or contact Maryland Health Smiles member services at team at 1-855-934-9812 for assistance with finding a dental provider near you.
Do you need help getting care? Our care management team is here for you. Care managers are nurses and social workers who understand your health conditions and help connect you to the right care. A care manager can teach you more about your health, help you find rides to your appointments and more.
Some diseases call for a little extra care. Our disease management program can help you. Our care managers can help you manage chronic conditions, like asthma, diabetes, chronic obstructive pulmonary disease (COPD) and more.
Learn more about care management
Are you expecting a child? We’ll help you stay healthy during your pregnancy. Our programs will help you get the care and services you need, every step of the way. You can read more about pregnancy and newborn services on our website. Or call Member Services.
Diabetes can be a lot of work to handle alone. Our Diabetes Prevention Program can help you manage your blood sugar. You can go to group meetings and learn more about eating healthy. They’ll also teach you more about exercising and dealing with stress.
To join, you must be at least 18 years old and:
- Be overweight — defined as having a body mass index (BMI) of 25 or more, or if you’re Asian, a BMI of 23 or more
- Have been diagnosed with prediabetes
- Have been diagnosed with gestational diabetes
- Not be pregnant
- Have never been diagnosed with type 1 or type 2 diabetes
If you qualify for our Diabetes Prevention Program, you can:
Email our Diabetes Prevention Program
Or call Member Services at 1-866-827-2710 (TTY: 711).
Need a ride? You may be able to get a nonemergency ride if it’s for a medical reason, such as:
Getting to doctor visits or physical therapy
Picking up prescription medicines at the pharmacy
Going to dental or vision appointments
First, check with your local health department to see if they cover these rides. If they don’t, just call us at 1-866-827-2710 (TTY: 711). You’ll want to call at least 72 business hours before you need a ride.
Have an emergency? These rides are covered. Just call 911.
Stay in touch with your health. If you qualify, you can get Lifeline cell service and an Android™ cell phone at no cost. This service includes:
Data each month
Unlimited texts
Voice minutes each month
Health tips and reminders by text
Calls to Member Services that won’t count against your monthly minutes
One-on-one texting with your health care team
Already have Lifeline? It’s easy to switch to Assurance Wireless®. This is the federal Lifeline cell phone service provider that Aetna Better Health of Maryland uses.
Population health management programs
Our population health management programs can help you live your healthiest life possible. We have special programs to help you get the care you need. And prevent health issues in the future.
How to use your benefits
As an Aetna Better Health of Maryland member, you can choose anyone from our strong network of providers. Find a provider near you online. Or call Member Services for more information.
Other language and format needs
Interpreter services are provided free of charge to you during any service or grievance process. This includes American Sign Language and real-time oral interpretation. If you need something translated into a language other than English, just call us. We can also provide materials in other formats, too. Like braille, audio CD or large print. And if you need an interpreter for your medical appointment, just call Member Services 48 hours before your appointment. We’ll arrange for one to be at your appointment.
Teladoc is a trademark of Teladoc Health, Inc.
Android is a trademark of Google LLC.