At Aetna Better Health® of Maryland, we cover a wide range of prescription and over-the-counter (OTC) medications to keep you healthier.
Prescription medications
We cover the prescription medications listed on our formulary (drug list) at no extra cost to you. You can download our formulary. Or check it out online. If your medication isn’t listed, ask your provider:
Need PA? Just ask your provider to fill out a pharmacy PA form. Or they can call 1-866-827-2710 (TTY: 711).
You can get coverage for OTC medications on the formulary (drug list) when you:
You can also check with Member Services at 1-866-827-2710 (TTY: 711). When you call, have a list of your OTC medications ready. Ask them to see if your medications are on the list.
If you need medication, your provider will write you a prescription for one on our formulary (drug list). You'll want to:
Need refills? Your medication label notes how many refills you have. A few days before you run out of medication, call your pharmacy to place a refill order. If the prescription doesn’t have any refills left and you need more medication, check with your provider. They may want to see you before prescribing refills.
Fill your prescriptions
By mail
If you take maintenance medications for an ongoing health condition, you can get them by mail. We work with CVS Caremark® to give you this service at no extra cost. You can expect them to check each order for safety. And you can speak with a pharmacist anytime on the phone.
You’ll just need your:
Just call CVS Caremark at 1-855-271-6603 (TTY: 711). You can call 24 hours a day, 7 days a week. They’ll let you know which medications they can fill with the CVS Caremark Mail Service Pharmacy. They’ll also contact your doctor for a prescription and mail your medication to you.
Already have a prescription?
You can sign up for mail service:
Online
Log in to the secure Member Portal. Then:
With an order form
You can fill out a mail service order form (PDF). Then, send it to:
CVS Caremark
PO Box 2110
Pittsburgh, PA 15230-2110
Or we can mail you a form. Just call Member Services at 1-866-827-2710 (TTY: 711).
CVS Specialty® pharmacy provides many services, such as:
Have questions or need help with these services? Just call CVS Specialty pharmacy at 1-800-237-2767 (TTY/TDD: 1-800-863-5488).
SimpleDose™
Need help organizing your medications? Pharmacists at your local CVS Pharmacy can do it for you at no extra cost. They'll put your maintenance medications in 30-day packs. And clearly label the time and date when you should take them. Then, they’ll send them to your home or local CVS Pharmacy.
You can sign up today:
Call CVS Pharmacy at 1-800-753-0596 (TTY: 711). They’re here for you Monday through Friday, 8 AM to 6 PM.
Sign up with a pharmacist at your local CVS Pharmacy.
Questions? Just call Member Services at 1-866-827-2710 (TTY: 711).
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