Discover coverage that takes a total approach to health
Please provide the following information. All fields marked with an asterisk (*) are required.
Please provide documentation showing the authority to represent the member (a completed Authorization of Representation Form CMS-1696 or a written equivalent) if it was not submitted previously. You can mail, fax or email the documentation directly to us. You can find all our contact information on our “Contact us” page.
Please provide your information in the following fields. All fields marked with an asterisk (*) are required.
Please provide details of the coverage determination request below. All fields marked with an asterisk (*) are required.
NOTE: If you are asking for a formulary exception, your prescriber MUST provide a statement supporting your request. Requests that are subject to prior authorization (or any other utilization management requirement), may require supporting information. Your prescriber may use steps 3, 4 and 5 of this form to support your request.
If you have supporting documents, you can fax them to us at 1-844-814-2260 or mail them to us at Aetna Assure Premier Plus (HMO D-SNP), Attn: Part D Coverage Determination, Pharmacy Department, 4750 S. 44 Place, Suite 150 Phoenix, AZ 85040.
If you or your prescriber believe that waiting 72 hours for a standard decision could seriously harm your life, health or ability to regain maximum function, you can ask for an expedited (fast) decision. If your prescriber indicates that waiting 72 hours could seriously harm your health, we will automatically give you a decision within 24 hours. If you do not obtain your prescriber's support for an expedited request, we will decide if your case requires a fast decision. You cannot request an expedited coverage determination if you are asking us to pay you back for a drug you already received.
Formulary exception requests cannot be processed without a prescriber’s supporting statement. Prior authorization requests may require supporting information.
Please provide details of the coverage determination request below.
Prescriber’s information
If you did not intend to leave our site, click or tap the "x" in the upper right-hand corner.
This link will take you to the main Aetna® Medicaid website (AetnaBetterHealth.com). Aetna Medicare FIDE (HMO D-SNP) is not responsible or liable for this specific content.
This link will take you to the Aetna Medicare FIDE (HMO D-SNP) provider website. It contains information for health care professionals. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.
Aetna® provides info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to Aetna.com.