Below you will find resources and updates concerning COVID-19. This COVID-19 Resources content will be updated as new targeted information becomes available to keep you informed.
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FAQs
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Updates and Notices
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Important Notice: Aetna is working to protect you from COVID-19 scams. Do not respond if you get a call, text or email about “free” coronavirus testing. Do not give out your Aetna member ID number or other personal information. Please report any scams by calling 1-800-447-8477 or online at https://tips.oig.hhs.gov/. You can also call Aetna Member Services by calling the phone number on the back of your ID card.
NYC Health Guidance for People Who May Have an Increased Risk for Severe Coronavirus Disease 2019
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State Updates & Resources
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COVID-19 Weekly Member Update 7.5.20
COVID-19 Weekly Member Update 6.25.20
COVID-19 Weekly Member Update 6.17.20
COVID-19 Weekly Member Update 6.3.20
COVID-19 Weekly Member Update 5.27.20
COVID-19 Weekly Member Update 5.20.20
COVID-19 Weekly Healthcare Provider Update Compilation 5.18.20
COVID-19 Weekly Member Update 5.14.20
COVID-19 Weekly Member Update 5.7.20
COVID-19 Weekly Member Update 4.29.20
DOH COVID-19 Guidance Voluntary Plan of Care Schedule Change