The care you need and the respect you deserve
As a member of Aetna Better Health of Ohio, you have access to important health care services. We help make it easy for you to get the right care, at the right time and at the right place.
Because you are a member of our Medicaid-only plan, we cover parts of your health care. Your Medicare insurance provider covers other parts. However, you can choose to have one insurance provider for all your needs. It may be easier for you and more convenient. You’ll also have one place to call for answers to your questions. If you’d like to find out how we can offer both your Medicare and Medicaid coverage, please call the Ohio Medicaid Consumer Hotline at 1-800-324-8680. They are available Monday – Friday 7 a.m. – 8 p.m. and Saturday 8 a.m. – 5 p.m.
Find out more about your plan
Use this website to help you understand your options. You have access to lots of resources to help you make good health care decisions.
For more information about your Medicaid-only benefits, review the Member Material and Benefits page.
Find a doctor or health care facility
If you have questions about your plan, call Member Services at 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week. The call is free.