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Contact us

For a complete list of our contact information, just download the quick reference guide (PDF). If you need to reach your network consultant, email Provider Relations.

Questions?

You can call Provider Relations at 1-800-279-1878 (TTY: 711). We’re here for you Monday through Friday, 8 AM to 6 PM.

We’d love to hear from you

You’ll want to complete all fields marked with an asterisk (*).

Are you part of our network?
 

You can also contact us by:

Email

You can email us any time.

Phone

You can call Provider Relations at 1-800-279-1878 (TTY: 711). We’re here for you Monday through Friday, 8 AM to 6 PM.

Mail

You can send a letter to:

Aetna Better Health® of Virginia
ATTN: Provider Relations
9881 Mayland Drive
Richmond, VA 23233

Are you trying to contact us about any of these services?

  

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