Additional benefits information

Make the most of your benefits as an Aetna Better Health member

For more information regarding any of the benefits listed below please call Member Services at 1-888-348-2922.

Our Nurse Helpline can help you answer specific health questions. You can also get advice on what to do when you need health care, such as calling your PCP, making an appointment, or going immediately to the Emergency Room. The toll‑free number for the Nurse Helpline is 1‑855‑200‑5975. You can also find the Nurse Helpline number on the back of your Aetna Better Health ID card.

Members receive pedometer and log for tracking steps, $25 gift card for completion.

Certified Lactation Counselor is available for one on one consultations.

- $25 gift card for enrollment in diabetic education program and completion of A1C testing (available in certain counties)

- Food journal to track A1C levels and eating habits

  • Up to 2 preventive dental visits during pregnancy
  • Text message reminders


Mountain Health Trust/West Virginia Health Bridge full list of no-cost extra benefits.

Mountain Health Promise full list of no-cost extra benefits.