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Questions?

Just call 1-888-348-2922 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.

Let us know you’re pregnant

Let us know you’re pregnant

If you’re pregnant, you’ll want to share the news with us. That way, we can help connect you to the care and services you need. So you and your baby can be as healthy as you can be. 

 

To let us know you’re pregnant, just call us at 1-888-348-2922 (TTY: 711). Then you’ll be sure to get the health care you need.

 

Give your baby the best start

 

After your baby is born, call the DHHR (Department of Health and Human Resources) Change Center at 1-877-716-1212. Your baby will be eligible for benefits for a minimum of 60 to 90 days, starting on the first day of their birth. This helps ensure they’ll get all the care they need.

Healthy Pregnancies and Healthy Babies

Healthy Pregnancies and Healthy Babies

This program is all about getting you and your baby the care you need. It’s a benefit you can enjoy before and after your baby is born. Why take part? You’ll get support through your pregnancy and as a new mother. And the program offers rewards, too.

 

Get rewards for care

 

A healthy baby is the best reward, but now you can enjoy even more. You’ll earn rewards for completing certain goals.

 

With Healthy Pregnancies and Healthy Babies, you can earn:

 

  • A cribette: Complete six prenatal visits with your provider 
  • A $50 gift card: Go to one postpartum visit with your provider (within 7 to 84 days after birth) 
  • A cribette or baby wrap carrier: Enroll in the Moms and Babies program 
  • A toy for your baby’s first birthday: Complete the Moms and Babies program 

 

After you complete these actions, you can contact us to claim your rewards. Just call 1-888-348-2922 (TTY: 711).

Enjoy extra perks

 

Here are some other benefits you can enjoy just for being a new mom.

 

You can get your no-cost breast pump up to 30 days before your baby's birth or within 6 months after delivery. We offer different options for breast pumps. You don’t need pre-approval (prior authorization). To learn more and get your breast pump, just call 1-888-348-2922 (TTY: 711). You can also ask to speak with your case manager if you have one.

If you’re breastfeeding, you’ll want to empty your breasts regularly by feeding or using a breast pump. This prevents your breasts from becoming full and painful. Many women find it helpful to use a breast pump. 

 

You can pump breast milk when it works for you. Then your baby can get the best nutrition, no matter what your schedule. A breast pump also gives other family members the chance to feed and bond with your baby. 

 

To get help with breastfeeding, you can call the National Breastfeeding Helpline at 1‑800‑994‑9662 (TDD: 1‑888‑220‑5446).

Extra help during pregnancy

Extra help during pregnancy

We’re here to help you stay healthy through your pregnancy. If you have a high-risk pregnancy, a case manager can help you get the special care you need. You’ll get support, including info about preterm labor and birth.

 

What is preterm labor?

Preterm (early) labor is labor that starts before 37 weeks of pregnancy. It can cause an earlier birth, which may lead to health problems that can affect the baby.  

 

Any pregnant woman can have preterm labor. It may start for no reason, but you’re at a higher risk if you:

  • Are carrying more than one baby (twins, triplets or more)
  • Have had preterm labor or an early birth in the past
  • Use drugs or alcohol while pregnant
  • Smoke or use other forms of nicotine while pregnant
  • Have bleeding during pregnancy

Preterm labor info

Do you use street drugs or struggle with using prescription medicine like opioids? These can harm you and your baby. And your baby can have severe withdrawal symptoms after they are born. This condition is also known as NAS (neonatal abstinence syndrome).  

 

If you need help, our Moms and Babies program is here for you. We can help you and your baby get the care and support you need. Check it out.

A case manager can help you:

 

  • Learn more about your pregnancy
  • Make a care plan that’s right for you
  • Get services and care 
  • Work with health care providers, agencies and groups
  • Get services after hours in a crisis 
  • Arrange services for children with special health care needs

 

To learn more, just call 1-888-348-2922 (TTY: 711). Or visit our care management page. 

 

Care management page

Women, Infants and Children (WIC)

Women, Infants and Children (WIC)

WIC is a national nutrition program that aims to protect the health of women, infants and children. You can find WIC programs in:

 

  • County health departments
  • Hospitals and clinics
  • Community centers
  • Schools
  • Other places in your area

The West Virginia WIC program provides these services at no cost:

 

  • Help with breastfeeding questions
  • Referrals to agencies
  • Healthy food, like fruits and vegetables
  • Healthy eating tips

Want to learn more about WIC? 

 

Just visit the DHHR website. Or call us at 1-888-348-2922 (TTY: 711)

 

WIC website

More info for a healthy pregnancy