Get ready to apply
You’ll need about 30 minutes to apply. Before you start, you’ll want to have this info ready:
- Employer and income info: household monthly income, pay stubs and W-2 forms
- Social Security numbers or document numbers for each household member applying
- Date of birth for each household member applying
- Immigration info, if it applies (some noncitizens may qualify to enroll, depending on state rules)
- Photo ID if you’re applying in person
- Policy numbers for any current health insurance
Start here
You can apply:
Choose a health plan
You’ll get a welcome packet in the mail after approval of your application. The next step is choosing Aetna Better Health® of West Virginia as your health care plan. If you don’t choose a plan, the state will choose one for you.
What to expect after you enroll
Your coverage will start as soon as the state approves your enrollment. Once you're approved, you’ll get a welcome packet and member ID card in the mail. In the meantime, see what steps you can take when you first become a member.
Have other questions?
Just call 1-888-348-2922 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.