Understanding CHIP Costs

Your family’s size and income will determine which CHIP coverage option is available for your child. There are three options when qualifying for CHIP: Free, Low-cost, or Full-cost CHIP*

Premiums

 

Premiums are the monthly payments that you pay to Aetna Better Health Kids for CHIP coverage. You will receive a monthly bill for the upcoming month’s coverage if your child is enrolled in Low-cost or Full-cost CHIP. For example, you would receive a bill in April for coverage in May. There are no premiums for members with Free CHIP coverage.

Be sure to pay the premium on time. If the premium is not paid by the due date on the bill, or is paid after the due date, your child may lose CHIP coverage and may not be eligible again until three (3) months from the date the coverage ends. 

If a premium amount changes during the benefit period, you will receive a notice via mail from Aetna Better Health Kids of the change. You will receive this notice 30 days before the change takes place. 

It is important to keep your address on file up to date. You will receive monthly invoices and premium change notices from us at your address on file.

Questions about your invoice for your premium? Call us at 1-800-822-2447 or TTY at 1-800-628-3323.

To pay your CHIP premium

There are four easy ways to make a premium payment: 

  • Pay by check or money order.
    • Check or money order must be made out to Aetna CHIP and mailed to:
      Aetna Better Health Kids
      PO Box 785656
      Philadelphia, PA 19178-5656
  • Pay your premium online
    Pay by credit card or debit card using the Aetna Payment System.
    https://secure.directbiller.com/pbills/payer/welcomeDirect.do?h=1fnfgz5ge1
  • Automated touchtone phone payment
    If you have your member ID and invoice number call our automated line at: 1-877-222-2004
  • Pay with cash, credit, or debit card in the select retail stores below 
    You will need the barcode sent on your monthly invoice.
    • CVS
    • Family Dollar
    • Dollar General
    • Kum & Go
    • 7Eleven
    • Walgreens/Duane Reade
    • Speedway
    • Pilot Travel Centers
    • Stripes
    • GoMart
    • Travel Centers of America

Learn More About Paying at Local Retail Stores

You may find the credit/debit card how-to payment guides below useful: 

*You may have a small copay for some services or prescriptions. Check with Member Services if you are not sure. You can reach them at 1-800-822-2447 (TTY: 711)

 

For your security and protection, the Aetna Payment System is provided by Citibank N.A.

This material is for information only and is not an offer or invitation to contract. Health insurance plans contain exclusions and limitations. Information is believed to be accurate as of the production date; however, it is subject to change.