Other ways to contact us
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Mail:
Aetna Better Health Kids
Attn: Member Services
PO Box 818047
Cleveland, OH 44181-8047
Fax:
1-860-754-1055
Phone:
1-800-822-2447 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.
24-Hour Nurse Line:
1-800-822-2447 (TTY: 711). Then, choose the Nurse Line option. We’re here for you 24 hours a day, 7 days a week.
Things you might want to do
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Learn how to enroll in and apply for Children’s Health Insurance Program (CHIP) and choose Aetna Better Health Kids as your health plan.
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Members receive a wide range of benefits and services. Learn more about what Aetna Better Health Kids covers.
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Find the local care you need, from vision and dental care to primary care provider, specialists and COVID-19 testing.
