Skip to main content

Provider site
Español
Contact us
Log in

Search: Entering text into the form field will activate a list of options.

Search: Entering text into the form field will activate a list of options.

Back

Get to know your benefits

We offer benefits and services that take care of the whole you. You can see a quick snapshot of your benefits.

Benefit snapshot

Benefit details

Behavioral and mental health

Care management

Chronic disease management

Dental care

Pharmacy and prescription drugs

Pregnancy care

Rides

Telehealth

Featured benefits

Some benefits go beyond your standard health coverage. Here are some extras you can enjoy:

$25 over-the-counter monthly benefit

Member Services

Have questions about using your benefits? Just contact us. Or call us at 1-800-822-2447 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.

Contact us
Back

Qualify

Understanding the Pennsylvania Children’s Health Insurance Program (CHIP) can be a challenge. But we’ll show you how it works.

The first step is to see if you qualify.

See if you qualify

Apply

If you think you qualify for CHIP, you can apply at any time. Enrollment is open year-round.

How to apply

Choose a plan

Once your CHIP application receives approval, you can choose us as your health plan.

How to choose your plan

Renew or switch

Already a member? Keep in mind that you must renew your CHIP coverage every year.

Not yet a member, but enrolled in another health plan? You can change plans at any time.

How to renew or switch
Back

Get the most from your plan

As a member, you have many tools and resources to help you get the most from your health plan. We want to make it easy to understand and use your benefits.

Take these steps now

Benefit snapshot

Tools, info and updates

Member handbook, materials and forms

CHIP costs

Resources and services

News and events

Common questions and answers

Member portal

More member support

Fraud, waste and abuse

Prior authorization (PA)

Quality improvement
Use your member portal

You can do a lot with your health plan when you use your Member Portal. It’s where you can:

Find your digital member ID card
Search for or change providers
Manage your plan benefits from anywhere

Log in to your Member Portal or sign up if you don’t already have an account.
Back

Ways to get healthier

You want to stay healthy for yourself and those you love. So we’re here to help make it easier.

Children's health

Tips and topics

Women’s health

Learn about everything from yearly checkups and birth control to pregnancy care and more.

Women’s health

Mental health

Find info to help guide you for yourself or someone you love — like self-care tips, facts about a condition, plus resources and screeners.

Mental health

Understanding emergencies vs. nonemergencies

What is an emergency? Emergencies are life-threatening, and nonemergencies are not. But some situations make it harder to tell the difference. You may not know whether you should go to the emergency room (ER) or another provider, like urgent care.

Understand an emergency vs nonemergency
Back

Doctors or hospitals

Use our provider search tool

Medicines

Check our formulary

Pharmacies

Find a pharmacy near you 

Other care providers

Find a dental provider

Find a vision provider

Provider site
Español
Contact us
Log in

Member materials and forms

Here, you’ll find the info and forms you need to get the most from your health plan.

Member materials

Member handbook – English (PDF)
Member handbook – Spanish (PDF)
2025 Auth and Appeals Metrics

Forms

Authorization form to release protected health information (PHI) (PDF)
Authorization form to release psychotherapy notes (PDF)
Protected health information access request form (PDF)
Request form for an accounting of disclosures of protected health information (PDF)
Request form to remove authorization previously given to Aetna Better Health (PDF)
Fraud, waste and abuse form

Also of interest:

Aetna Better Health^® Kids

Contact us

1-800-822-2447 (TTY: 711)

24 hours a day, 7 days a week.

Tools and Resources

Member Portal
Find a provider
Materials and forms
Resources and services
News and events
Health and wellness
Common questions and answers
2025 Auth and Appeals Metrics (PDF)

Support and Guidance

Fraud, waste and abuse

Rights and Privacy

Rights and responsibilities
Non-discrimination notice and language assistance
Legal notices
Health data protection
Privacy
Health optimization disclaimer

Aetna Better Health

What we do
Provider site
Careers
Contact us

Your managed care plan may not cover all your health care expenses. Read your member handbook carefully to determine which health care services are covered. Call Enrollee Services at 1-800-822-2447 (TTY: 711) with questions about your benefits

Aetna Better Health Kids complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

Copyright © ${year} Aetna Better Health Kids. All Rights Reserved.

You’re on your way to CVS.com

CVS Health® provides the info on the next page. Aetna® is part of the CVS Health family of companies. If you want to stay on our site, choose the “X” in the upper right corner to close this message. Or choose “Go on to next website” to move forward to CVS.com.

Go on to next website

You’re now leaving Aetna Better Health® Kids.

Another group or vendor provides the info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on to next website” to move forward.

Go on to next website

You’re now leaving the member website.

You’re going to the provider website. It has info for health care providers. If you don’t want to leave the member site, choose the “X” in the upper right corner to close this message. Or choose “Go on to next website” to move forward to the provider website.

Go on to next website

You’re now leaving Aetna Better Health® Kids.

Aetna Better Health provides the general info on the next page. If you don’t want to leave your state site, choose the “X” in the upper right corner to close this message. Or choose “Go on to next website” to move forward to the main Aetna® Medicaid website.

Go on to next website

You’re now leaving Aetna Better Health® Kids.

Pennsylvania's Department of Human Services (DHS) provides the info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on to next website” to move forward.

Go on to next website

You’re now leaving Aetna Better Health®.

Aetna® provides info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on to next website” to move forward to Aetna.com.

Go on to next website

By clicking "Go on to next website" I agree to the following:

Receiving calls and/or text messages from Aetna Better Health® Kids that are informational and relate to my health and benefits. I understand that my information will be used in accordance with my plan notice of privacy practices.

Go on to next website

Opens in a new tab