Skip to main content

Long-term care (LTC)

Aetna Better Health® of Illinois provides LTC and skilled nursing facility services for our members as part of an individual care plan (ICP),  a family health program (FHP),  the Temporary Assistance for Needy Families (TANF) program, the Affordable Care Act (ACA) requirements, and managed long-term care services and supports (MLTSS). We are committed to helping our members, whenever and wherever they access services.


The Department of Healthcare and Family Services (HFS) also has answers to frequently asked questions (FAQs) about  LTC and the Integrated Care program. In addition to the FAQs listed below, you can download the FAQs from the HFS about the LTC and Integrated Care program.


Download FAQs (PDF)

Have a question?

You can contact Provider Services at 1-866-329-4701 (TTY: 711).