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To register for access, you need to complete and sign a registration form.
Fill out the portal registration form and mail it to us at:
Aetna Better Health of Illinois
3200 Highland Avenue, MC F648
Downers Grove, IL 60515
Automatic authorization: depending on the authorization type and service location, it's possible to get automatic approval for your request.
Better tracking: immediately know the status of each claim submission and prior authorization (PA) request.
Detailed summaries: find easy access to details about denied PA requests or claims.
Enhanced information: you can analyze and track services and processes.
Mobile interface: enjoy the added convenience of access through your mobile device.
Personalized content and services: after you log in, you'll find a landing page just for you.
Real-time data access: view updates as soon as they're posted.
Single sign-on: once you log in, you can move smoothly through various systems.
Within the secure web portal, you’ll be able to:
Send and receive secure messages
Submit authorization requests
Sign up for electronic funds transfer (EFT) and electronic remittance advice (ERA)
View ERA status
Access our Provider Prior Authorization Tool (ProPAT), panel rosters and member eligibility information
Access Healthcare Effectiveness Data and Information Set (HEDIS®)* claims data
*HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
Aetna Better Health of Illinois is not responsible or liable for content, accuracy or privacy practices of linked sites or for products or services described on these sites. If you did not intend to leave our site, click or tap the "x" in the upper right-hand corner.
This link will take you to the main Aetna® Medicaid website (AetnaBetterHealth.com). Aetna Better Health of Illinois is not responsible or liable for this specific content.
This link will take you to the Aetna Better Health® of Illinois provider website. It contains information for health care professionals. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.
This link will take you to the Aetna Better Health® of Illinois vendor website. It contains information for our vendors. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.