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Just complete this form and send it back by one of the options listed above (email, fax or mail).
The Provider Portal is an online tool that lets us communicate health care information directly with providers. You can register for the portal before you can start using its many features.
You can log in here:
To register for access, you need to complete and sign a registration form.
Fill out the portal registration form and email it to us at ABHILProviderRelations@Aetna.com.
Fill out the portal registration form and mail it to us at:
Aetna Better Health of Illinois
3200 Highland Avenue, MC F648
Downers Grove, IL 60515
Fill out the portal registration form and fax it to us at 1-844-951-2143.
If you have any questions or need help registering for the portal, you can call Provider Services at 1-866-329-4701 (TTY: 711).
Automatic authorization: depending on the authorization type and service location, it's possible to get automatic approval for your request.
Better tracking: immediately know the status of each claim submission and prior authorization (PA) request.
Detailed summaries: find easy access to details about denied PA requests or claims.
Enhanced information: you can analyze and track services and processes.
Mobile interface: enjoy the added convenience of access through your mobile device.
Personalized content and services: after you log in, you'll find a landing page just for you.
Real-time data access: view updates as soon as they're posted.
Single sign-on: once you log in, you can move smoothly through various systems.
Within the secure web portal, you’ll be able to:
Send and receive secure messages
Submit authorization requests
Sign up for electronic funds transfer (EFT) and electronic remittance advice (ERA)
View ERA status
Access our Provider Prior Authorization Tool (ProPAT), panel rosters and member eligibility information
Access Healthcare Effectiveness Data and Information Set (HEDIS®)* claims data
Just complete this form and send it back by one of the options listed above (email, fax or mail).
If you have any questions or need help registering for the portal, just call Provider Services at
1-866-329-4701 (TTY: 711).
*HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
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