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Have questions or need language help? Just call 1-855-232-3596 (TTY: 711). We’re here for you 24 hours a day, 7 days a week. 

Let us help you get the care you need

  • Become a member

    Learn how to enroll in and apply for NJ FamilyCare or managed long-term services and supports (MLTSS) and choose Aetna Better Health® of New Jersey as your health plan.

  • Understand my benefits

    Members receive a wide range of benefits and services. Learn more about what NJ FamilyCare covers.

  • Find a provider

    Find the local care you need, from vision and dental care to primary care physicians, specialists and COVID-19 testing.  

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Are you a member?

You can also contact us by: 
 

Mail

You can reach us at:

Aetna Better Health of New Jersey
PO Box 818003
Cleveland, OH 44181-8003

Fax

You can fax us at our toll-free number:

1-844-679-6853

24-Hour Nurse Line

You can reach us at:

1-855-232-3596 (TTY: 711)

Email

You can send an email to:

AetnaBetterHealth-NJ-MemberServices@Aetna.com

Lost ID card?

You can request a new one through your Member Portal. 

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