Electronic Visit Verification (EVV)
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EVV Contact Information
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Aetna
Website: https://www.aetnabetterhealth.com/texas/providers/
Phone: 1-844-787-5437 (to reach Aetna Better Health of Texas Provider Relations, press * and to reach Service Coordinator, press option 2).
Email: evvmailbox@aetna.com -
EVV Trainings and Education Requirements
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EVV Policy Training for CDS Employers Now Available in Spanish
EVV Portal and Training Updates for February 2021
EVV Portal Improvements and Training Updates for January
EVV Visit Transaction Rejection Errors Guide Now Available
Cures Act EVV: Practice Period Update and Important Dates
Electronic Visit Verification Existing EVV:Training Requirements Checklists
Existing EVV Users Live EVV Training Webinars in June
Cures Act EVV: Live EVV Training Webinars in May and June
Cures Act EVV Training Sessions March 23-26 in Austin (Canceled)
EVV Training Sessions March 12-13 in Austin for Current Program Providers
EVV Tool Kit Module 17 – EVV Vendor Transfer Policy and Process
EVV Tool Kit Module 16 - Cures Act EVV Expansion: EVV Vendor Selection and Onboarding
EVV Required Training Must Be Completed by Dec
Save the Date for FMSA Annual Training on Oct. 21
Texas Medicaid & Healthcare Partnership (TMHP) Electronic Visit Verification (EVV) FAQ
EDI Companion Guides webpage of the TMHP website, reference the 837P Acute Care Companion Guide, 837I Acute Care Companion Guide, and 277 Claims Acknowledgement (277CA) Companion Guide
Electronic Visit Verification Training Begins Aug. 1, 2019
Upcoming TMHP Webinars for EVV on August 1 and 15, 2019
HHSC Electronic Visit Verification Instructor-Led Training Schedule -Summer-Fall 2019
Electronic Visit Verification Training—“New Changes” (effective, September 1, 2019) – Webinars
21st Century Cures Act: Texas EVV Implementation
EVV Tool Kit Alert – Module 1: An Introduction to EVV
EVV Tool Kit Module 1 – Introduction to EVV
Electronic Visit Verification Roles and Responsibilities – Part I of II of the EVV Tool Kit
EVV Tool Kit – Module Three: EVV Roles and Responsibilities
EVV Tool Kit – Module Five: EVV Visit Maintenance
EVV Tool Kit – Module Six: EVV Process Flow Beginning to End
EVV Tool Kit Module 7: EVV Aggregator and EVV Portal
EVV Tool Kit Module 8 – Submitting an EVV Claim
EVV Tool Kit Module 9 EVV Portal Standard Reports and Search Tools
EVV Module 10 - EVV Visit Transaction Validation Enhancements
EVV Tool Kit Module 11 - Summary of EVV Changes - Part 1
EVV Tool Kit – Module 12: Getting Started – Next Steps
EVV Tool Kit – Module 13 EVV Training Requirements
EVV Tool Kit – Module 14 – EVV Compliance Oversight Policies
EVV Tool Kit Module 15 - Best Practices to Avoid EVV Claim Mismatches
EVV Tool Kit Module 16 - Cures Act EVV Expansion: EVV Vendor Selection and Onboarding
EVV Vendor Transfer Policy and Process
HHSC Electronic Visit Verification Frequently Asked Questions - 06242019
Provider training *New*
Telephone Types Acceptable for EVV
EVV Reason Codes Effective July 1, 2017-August 31, 2019
Reason Codes for EVV – Effective for 09/01/2019
The 21st Century Cures Act and Electronic Visit Verification
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EVV Resources
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Cures Act EVV: Practice Period extended thru Dec 31 2020
Cures Act EVV: The EVV Practice Period Begins July 1 (New)
HHSC EVV Training Materials and Resources
HHSC Visit Maintenance Unlock Request Spreadsheet
EVV Reason Codes Effective July 1, 2017-August 31, 2019
EVV Reason Codes Effective for 09012019
2017
EVV and Hurricane Harvey alert
Small Alternative Device Alert
Roadshow Oct Dec 2017 Presentation
HHSC EVV Reason Code Scenarios October 2017 Without Answers
HHSC EVV Reason Code Scenarios October 2017 Final Answers
2018
MedSys Transition First Notice 03 21 2018
Order Small Alternative Devices Electronically Beginning May 1, 2018
Provider Transition Solutions and Benefits
Data Collection Information for Providers Transitioning to DataLogic Vesta EVV System
MEDsys Providers Must Initiate Transition to DataLogic by July 31, 2018
IMPORTANT Revision to MEDsys-Issued Small Alternative Devices Return Policy
EVV Electronic Authorization Pilot
Transitioning Providers FAQs and Reminder Instructions
Transitioning Providers: EVV Claims May Be Denied or Recouped
Electronic Visit Verification Providers Transitioning to DataLogic
The 21st Century Cures Act and Electronic Visit Verification
Electronic Visit Verification Providers Transitioning to Datalogic
Reminder to EVV Providers Transitioning to DataLogic
Mid-October Reminder to Transitioning EVV Providers
Final Reminder to EVV Providers Transitioning to DataLogic
Provider Proprietary EVV System Survey
Access to MEDsys Data for Transitioned Providers
Communication from Unaffiliated Third Party Regarding EVV
Access of Historical EVV Records Stored by Sandata
2019
EVV Visit Maintenance Timeframe Extended Reminder
EVV Visit Maintenance Timefram Extended for Visits with Dates of Service
CMS has Approved HHSC’s Request to Delay the EVV Start Date
HHSC Requests Approval from CMS to Delay EVV Start Date for PCS
Providers must submit ALL EVV-Relevant Claims to TMHP Starting September 1, 2019
EVV Claims Notice effective Dates of Service September 1, 2019
Changes to EVV Vendor System Effective 06012019
EVV Visit Transaction Enhancements Effective 06012019
21st Century Cures Act: Texas EVV Implementation
Read-only Access to EVV Data for Providers Not Active with an Approved EVV Vendor
EVV Visit Maintenance of MEDsys Historical Data
New Electronic Visit Verification Provider Data Validation Process
EVV Mobile Application Available April 1
2020
What is EVV (New)
EVV Portal Improvements and Training Updates Available as of 06/29/2020 (New)
Updated EVV Service Bill Codes Table & Cures Act EVV Practice Period (New)
EVV Proprietary Systems: New Approval Process Coming Soon (New)
04-24-2020 EVV Portal Improvements Now Available (New)
Cures Act EVV: New May 1 Deadline to Select an EVV System and Begin the Onboarding Process (New)
February 1, 2020 Updates to EVV Portal Standard Reports and TexMedConnect (New)
New EVV Proprietary System Onboarding Documents Now Available (New)
Due April 1, 2020: Program Providers and FMSAs Must Select an EVV Vendor or EVV Proprietary System (New)
Cures Act: April 1 Deadline to Select an EVV Vendor or EVV Proprietary System - (New)
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EVV Procedures and Policies
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Temporary EVV Policies for Severe Winter Weather for the Feb. 2021 Severe Winter Weather
EVV Policy Update 180 Day 90 Day Visit Maintenance Temporary Policy
180 Day 90 Day Visit Maintenance Temporary Policy
Maternal, Infant and Early Childhood Home Visiting Program
Existing EVV Users: Temporary Policies for COVID-19 Extended to Oct. 23, 2020
Existing EVV Users: Temporary Policies for COVID-19 (New)
Health and Human Services Commission (HHSC) Electronic Visit Verification (EVV) Proprietary Systems Policy (New)Health and Human Services Commission (HHSC) Electronic Visit Verification (EVV) Schedules Policy (New)
Health and Human Services Commission (HHSC) Electronic Visit Verification (EVV) Reports Policy (Revised)
Health and Human Services Commission (HHSC) Electronic Visit Verification (EVV) Vendor Transfer Policy(Revised) (New)
EVV Mobile Application Policy – Effective April 1 , 2019
EVV Unallowable Phone Identification and Recoupment Policy
Temporary Reduction in Minimum EVV Compliance Score Requirement
Small Alternative Device Zip Tie Policy Change
Temporary Reduction in Minimum EVV Compliance Score Requirement Visit Dates Have Changed
Visit Maintenance Reduction Solutions
Telephone Types Acceptable for EVV
EVV Revises Unallowable Phone Identification and Recoupment Policy
Notice of Billing Policy Changes to Providers Required to use EVV
Update for August 17, 2018 Notification: Billing Policy Changes for Providers Required to Use EVV
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21st Century Cures Act Updates
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HHSC Cures Act Webpage Updates
EVV Required Training Checklist (New)
Cures Act EVV: Updated Timeline for Cures Act EVV Expansion (New)
Cures Act EVV: The EVV Practice Period Begins July 1 (New)
Cures Act EVV: Live EVV Training Webinars in May and June (New)
HHSC will Assign EVV Vendors to Program Providers who do not Choose One by May 1 (New)
Cures Act EVV: New May 1 Deadline to Select an EVV System and Begin the Onboarding Process (New)
Cures Act EVV Training Sessions March 23-26 in Austin (Canceled)
Due April 1: Select an EVV Vendor System or EVV Proprietary System (New)
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EVV Compliance Oversight Review
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EVV Complaints and Appeals
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How to file a Complaint/Appeal, please click Here.