Our CHIP plan, Aetna Better Health Kids, will continue serving members without interruption in our 41 county coverage area. ONLY our Medicaid plan closed on August 31st.
If your contact info isn't current, you won’t get notified when it's time to renew your CHIP coverage. To update your address, phone number or email, call 1-800-692-7462 (TTY: 711).
Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. We’re here to answer your questions to help you stay healthy.
We have a special program for new moms and moms-to-be. You can also join other programs to help you and your family stay healthy.
Our secure member web portal is an easy-to-use wellness tool for a healthier you. It's your go-to resource for using your Aetna Better Health benefits and services.
We offer Medical Assistance and CHIP coverage for you and your family.
Stay connected with us, your doctor and family and friends. All you have to do is sign up for a free phone with SafeLink. You'll also get free minutes and unlimited texting.
Aetna Better Health of Pennsylvania and Aetna Better Health Kids provide health benefits and manage care for people enrolled in the Commonwealth of Pennsylvania’s Medical Assistance program (Medicaid) and Children’s Health Insurance Program (CHIP). Our health plan is a subsidiary of Aetna, which has more than 150 years of experience in meeting members’ health care needs. We are the only statewide Medicaid plan.
We believe in delivering care through a collaborative approach. We partner with providers who deliver quality and effective care to achieve the best outcomes for our members. Our programs encourage members to take charge of their health. Through our care management program, members set goals for their health. Our team of case managers, providers and caregivers work with the member to help them achieve their goals. This benefit comes at no cost to the member.
We also encourage members to give us feedback for improving our health plan. Members can participate in surveys or focus groups. They can e-mail us or serve on our Health Education Member Advisory Committee. By engaging our members and providers, we can work toward making the Aetna Better Health experience even better.
Aetna Better Health earned full health plan Accreditation by NCQA* January 5, 2021 for our Medical Assistance and CHIP lines of business. Accreditation was awarded for the period January 5, 2021 to January 5. 2024.
*NCQA is a private, non-profit organization dedicated to improving health care quality
Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.