Handbook
Your member handbook is your go-to resource
Your member handbook has a wealth of information to help you get the care and services you need. Please take time to look through the handbook to learn about your benefits. You’ll find:
- Important phone numbers
- How to get health care services
- Your rights and responsibilities as a member
- Which services are covered and which are not
- How to get help with appointments
- How to find a doctor or a pharmacy
You also can get member materials in other languages or formats. We provide these materials at no cost to you. Just call Member Services at 1-888-348-2922; TTY: 711. 24 hours a day, 7 days a week.