Handbook

Your member handbook has a wealth of information to help you get the care and services you need. Please take time to look through the handbook to learn about your benefits. You’ll find:

• Important phone numbers
• How to get health care services
• Your rights and responsibilities as a member
• Which services are covered and which are not
• How to get help with appointments
• How to find a doctor or a pharmacy

You also can get member materials in other languages or formats. We provide these materials at no cost to you. Just call Member Services at 1-888-348-2922; TTY: 711. Monday through Friday, 8:30 a.m. to 5 p.m.