Your member handbook is your go-to resource

Your member handbook has a wealth of information to help you get the care and services you need. Please take time to look through the handbook to learn about your benefits. You’ll find:

  • Important phone numbers
  • How to get health care services
  • Your rights and responsibilities as a member
  • Which services are covered and which are not
  • How to get help with appointments
  • How to find a doctor or a pharmacy

You also can get member materials in other languages or formats. We provide these materials at no cost to you. Just call Member Services at 1-888-348-2922; TTY: 711. 24 hours a day, 7 days a week.