Privacy

Aetna Better Health of West Virginia is required to keep your health information private. One of the ways we do this is by telling you about your privacy rights. Please read the Notice of Privacy Practice in your member handbook. It tells you how Aetna Better Health of West Virginia uses and gives out your health information. It also explains our duties and your rights.

Website Privacy Statement

Aetna Better Health of West Virginia is committed to protecting the privacy of our users. We want to provide a safe, secure user experience. We urge you to read our web privacy statement so that you will understand our commitment to you and your privacy. If you have any questions or concerns about our privacy statement, please Contact Us.

Electronic Privacy

Notice Regarding Uses and Disclosures of Protected Health Information (PHI) Aetna uses or discloses your Protected Health Information (PHI) only for very specific reasons and only in accordance with West Virginia state and federal law. PHI is any information that Aetna creates or receives related to health that identifies an individual. This information can be electronic or in any other format. 

This announcement serves as notice that any PHI that Aetna creates or receives may be subject to electronic disclosure in accordance with state and federal law.