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How to apply

If you think you qualify for Medicaid programs or Florida Healthy Kids (FHK), it’s time to apply. You can begin at any time, and enrollment is open year-round. Just click “Apply for Medicaid” or “Apply for FHK” to apply. Or find out if you qualify.


Apply for Medicaid  Apply for FHK


Just contact us. We’re here to help. 

Get ready to apply

Get ready to apply

You’ll need about 30 minutes to apply. Before you start, you’ll want to have this info ready:


  • Employer and income info: household monthly income, pay stubs and W-2 forms 
  • Social Security numbers or document numbers for each household member applying 
  • Date of birth for each household member applying   
  • Immigration info, if it applies (some noncitizens may qualify to enroll, depending on state rules)
  • Photo ID if you’re applying in person 
  • Policy numbers for any current health insurance

Start here 

Just choose one of the options for your plan type and follow the steps to apply.

Medicaid programs

You can apply: 


  • Online: Visit ACCESS Florida and click “Apply for Benefits.” 
  • In person: To get in-person help with applying, you can visit one of the Department of Children and Families’ (DCF) community partners. Just use this search tool on the ACCESS Florida website to find an office near you. Or call 1-850-300-4323. You can call Monday through Friday, 7 AM to 6 PM ET.

Questions about applying for Medicaid programs? Just call the DCF at 1-850-300-4323.

Florida Healthy Kids (FHK)

You can apply:


Questions about applying for Florida Healthy Kids? Just call 1-888-540-5437 (TTY: 1-800-955-8771).

Do you need Long-Term Care services?

If you’re eligible for Medicaid and meet the state’s guidelines for needing a higher level of care, you may qualify for Long-Term Care (LTC) benefits. You can get them from the comfort of your home or in a nursing or other assisted living facility. 


If you think you need or qualify for LTC benefits, the first step is to enroll in Medicaid. After you’ve been approved for Medicaid, the state will send you a letter letting you know if you’ve been approved for LTC benefits. From there, you can choose a managed care plan (such as Aetna Better Health®) to join.  


More about Long-Term Care (LTC)

Choose a health plan

Choose a health plan

You’ll get a welcome packet in the mail after approval of your application. The next step is choosing Aetna Better Health® of Florida as your health care plan. If you don’t choose a plan, the state will choose one for you.  


Choose your plan

What to expect after you enroll

What to expect after you enroll

Your coverage will start as soon as the state approves your enrollment. Once you're approved, you’ll get a welcome packet and member ID card in the mail. In the meantime, see what steps you can take when you first become a member.


First steps to take

Not sure if you qualify?


You can check our eligibility page to learn more.

See if you qualify



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