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and services

Here are some local and national resources to help you stay as healthy as possible. And remember, we all have different health care needs — big and small. So if you need support for things like substance use or mental health issues, you're not alone. Reach out today.


Need a quick answer to a health question? The 24-Hour Nurse Line is here for you. If it can’t wait until you see your doctor, call your plan’s Member Services number. Then, choose the option for the Nurse Line. 


Need a ride to see your provider? If you’re a Medicaid member, we may be able to help you get one. You can call Modivcare at 1-866-799-4463 to set up a ride. Just be sure to schedule it at least two or three business days in advance.


Learn more about rides

Need language help? Just contact us. At no cost, you can get:


  • Interpreter services in your language
  • Interpreter services in sign language 
  • Info in another format, like braille, large print and audio 
  • Print or written info in your language

Your community resources

Caring and helpful resources are just around the corner. These include groups that provide education, training and help for you. Here’s a list that you and your family can use.

If your child is experiencing a behavioral health crisis, there are resources to help.


Call 911 if your child is a danger to themselves or others.


Mobile Crisis Teams assess crisis situations, refer and link to community agencies and resources 24/7


988 Suicide and Crisis Lifeline


  • Call or text 988 suicide and crisis lifeline, talk to a crisis counselor 24/7


Call our 24/7 Behavioral Health Crisis Line



Need to Find a Mental Health Provider (Virtual or In-person)





The Trevor Project (LGBTQIA Hotline)



National Eating Disorders Association Helpline



Mental Health Resources


Baker Act/Marchman Act Information


Mental Health America




National Institute of Mental Health




Health and Wellness Resources


Smoking Cessation/Vaping


Behavioral health includes services for mental health and substance use. Do you or someone you love need help with behavioral health issues? There are programs that can help. Here are some to check out:



If you’re afraid for your safety, you can take action. People who experience domestic violence and sexual assault can get legal protection. This also includes help with stalking and restraining orders.


If someone is hurting you, reach out for help by calling: 


For your safety: If you visit websites for help with domestic violence, be sure to erase your browser history. Check the National Center on Domestic and Sexual Violence website to learn more.

Whether you smoke or use other forms of nicotine, we can help you quit. It’s not easy, but with the right plan and support, you can reach your goal.


Just check out these resources to help you get started:



Looking for senior care can be challenging, and you may not know where to start. Learn about your options, info on costs and how the process works.


Here are some more helpful links:


We work with our local partners to help you get the support you need.


Here are some you might find useful:


Members with special health care needs have medical conditions that will last at least one year. If you or your child has special health care needs, you can get help.


Just check out these resources to learn more:


Learn more about early childhood education. You can also find a Head Start near you.

WIC is a national nutrition program. It’s for pregnant or breastfeeding women and families with children younger than 5. The WIC program provides these services at no cost:  


  • Help with breastfeeding questions  
  • Referrals to agencies  
  • Healthy food, like fruits and vegetables   
  • Healthy eating tips  


You can call WIC to see if you and your child can use the service: 1-800-342-3556Or visit the WIC website for more info.

United Way focuses on creating community-based and community-led solutions for a good quality of life. Find a United Way near you.

Florida can have flash floods, hurricanes and other severe weather. Learn how to make a plan for your family and loved ones.

We know you have lots of questions about COVID-19. We’re here to support you with answers. Just check these resources to learn more:  


Free COVID-19 at-home tests


COVID-19 info and updates

Alcoholics Anonymous is a trademark of Alcoholics Anonymous Worldwide Services, Inc.

Boys Town National Hotline is a trademark of Boys Town.


Just contact us. We’re here to help. 

Also of interest: