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LTC members and their caregivers join with the health plan staff to form the MAC. Together, we meet a few times a year. Our goal is to find ways to improve how we do things. For example, the MAC may meet to:
- Review member materials
- Get member feedback
- Discuss new programs
- Consider changes and suggestions
Who can join MAC
We’re always looking for help finding better ways to do things. To join MAC, you must be:
- At least 18 years of age
- Either an LTC member for at least the past 90 days or their caregiver
- Able to attend online meetings
It’s easy to join MAC.
If you are an LTC member or their caregiver, just reach out to your case manager. Or call 1-844-645-7371. We’re here for you Monday through Friday, 8 AM to 7 PM.