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If you have a complex condition, care management can help. It gives you the personal support of a case manager and one-on-one health coaching. Case managers are nurses or social workers who understand your health conditions. To learn more, just contact us and ask to talk to a case manager.


Just contact us. We’re here to help.

What does a case manager do?

What does a case manager do?

Case managers are nurses or social workers. They know about your health conditions and can help you get the care you need. Case managers work with both adults and children. They share info about your health conditions and ways to take care of yourself. If you qualify for a case manager, they can help you:


  • Find a primary care provider (PCP) 
  • Get medical services and supplies
  • Find specialists and behavioral health services
  • Coordinate doctors’ visits
  • Schedule rides in advance to your doctor’s appointments, pharmacy or hospital, if you qualify
  • Find community resources and educational materials 
  • Get the services you need 


To help decide which services best meet your needs, the case manager works with:


  • You

  • Your provider

  • Your representative or guardian (if you have one)

Long-term care (LTC)

Long-term care (LTC)

Are you eligible for LTC? If so, you will be part of the care management program. You will have your own case manager. Your case manager will work with your providers. Together they’ll make a plan to get you the services you need.


Learn more about LTC

Managing complex conditions

Managing complex conditions

Some health issues need more care. If you have a complex condition, a case manager can help you get the treatment you need to feel better. They can help you manage conditions like asthma, cancer, chronic obstructive pulmonary disease (COPD), dementia, diabetes and more.


Complex disease management



Are you pregnant or planning to start a family? A case manager can help you stay healthy through your pregnancy. If your pregnancy is high risk, they can help you get the special care you need. You’ll get support, including info about preterm labor and birth.


Pregnancy care

Complete your health risk survey


This will help us decide on what level of care you need. Once you complete the survey, we’ll review your results and talk with you about your care options. You can learn more about the survey.


Health risk survey

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