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If you’re ready to start using this secure online tool, click here to log in or register. Or you can sign up over the phone by calling Member Services at:

Medicaid - 1-800-441-5501

Comprehensive Long Term Care - 1-844-645-7371

Florida Healthy Kids - 1-844-528-5815 1-844-528-5815

TTY 711.



Our enhanced, secure and user-friendly web portal is now available. This HIPAA-compliant portal is available 24 hours a day. And it supports the functions and access to information that you need to take care of your patients. Popular features include:

• Single sign-on – One log-in and password allows you to move smoothly through various systems.
• Mobile interface – Enjoy the additional convenience of access through your mobile device.
• Personalized content and services – After log-in, you will find a landing page customized for you.
• Real-time data access – View updates as soon as they are posted.
• Better tracking – Know immediately the status of each claim submission and medical PA request.
• eReferrals – Go paperless. Refer patients to registered specialists electronically and communicate securely with the provider.
• Auto-Auths – Depending on the auth type and service location, it is possible to receive an auto-approval on your request.
• Detailed summaries – Find easy access to details about denied PA requests or claims.
• Enhanced information – Analyze, track and improve services and processes.

If you are already registered, you can just log in.

The Availity Provider Portal is live, join the crowd today and sign up!

Availity is the new destination where health plans connect with their providers for meaningful collaboration. Availity is live for all Aetna Medicaid plans. More features are being added throughout the year.

Through a sophisticated multi-payer portal and Intelligent Gateway solution, Availity simplifies complex provider engagement processes like HIPAA transactions, provider demographic data management, clinical data exchange and much more. Built on a powerful, intelligent platform, Availity puts data to work through business solutions that strengthen communications, improve financial performance, and simplify processes and systems.

If you are new to Availity and want to register your provider organization, you'll begin by creating your Availity user account. You 'll start by clicking Register on the Availity home page to create your user account.